Frequently Asked Questions

  • We offer a flexible service, most of our customers operate on a 4, 6 or 8 weekly rota, we also offer 12 weekly but its not a recommended service. Some of the areas we cover have limited service as we only travel to the area on a fixed schedule. Generally speaking the more often we clean, the lower the price.

  • Just get in touch, that’s the quickest way to start the process

  • We prioritise quality and your happiness so we offer a guarantee on our work, if there are any issues please get in touch and we will return free of charge. We maintain our equipment and measure the purity of our water regularly to ensure quality, we never rush the work.

  • Call, Text or WhatsApp on 07985696741.

    Alternatively fill out an Estimate form

  • Prices vary greatly as do the properties we service. Generally speaking our window cleaning starts at £15 + V.A.T but we sometime charge less depending on your situation. Our Estimate tool is handy but can sometimes inflate the actual price you will pay. Best to get an in person quote

  • No, we can quote remotely via images, you can pay online with different methods or leave payment in a safe place (If you feel comfortable doing so) Invoicing is paperless and sent immediately after the clean. As long as we have access to the building, there is no need to be in.

  • You can pay via Back, Go Cardless Direct Debit, Cheque or Cash. Check our digital Invoices for more information

  • Modern reach and wash systems use Pure water. As a result the water left on the window will dry crystal clear. Bad results from this method are due to:

    • Rushing the clean

    • Improper rinsing

    • Contaminated water

    Sometimes you may experience an issue if your window frames are painted and the paint is degrading, we are careful to rinse well, so Issues are rare. If you do get any quality issues please get in touch and we will sort any issue out for.

  • Probably! We have over 40’ of reach on our longest carbon fibre pole

  • Our brushes are non scratch and we have never had any issues with scratches. To test this, I have tried to scratch my own windows without success.

    The brushes aggravate dirt and loosen it without holding it. Sometimes after the first clean, you may notice scratches more as the sun hits them, this is simply due to the old dirt covering up existing scratches. Scratches may be more obvious at certain times of day when the sun is setting or rising. To avoid scratches on your windows in the first place, only let a professional clean your windows after building work, applying pressure with dirty clothes on glass is the quickest way to scratch your new windows.

  • Yes, we are fully insured, Need details? Send me a message on 07985696741 or email Info@hummingbirdswindowcleaning.com

  • We can warn you in advance of our visits if it is essential or requested. Generally we stick to the agreed schedule so you will be able to predict our visits easily. Let me know if this is needed